For Lease or Power Purchase Agreement (PPA) Customers
System Ownership
As a Lease or PPA customer, Tesla is the owner of the equipment. As such, Tesla bears all risk of loss or damage to the system and will work with you on rebuilding and reinstalling your system once you have established your home repair or rebuild completion date.
Total Loss
In the event your system is fully destroyed, we will work with you as we navigate the next steps in your rebuilding efforts. The steps and actions will vary based on a case-by-case basis.
Invoicing and Payments
Lease
- Your monthly bill will continue to generate while the system is inactive. However, exceptions will be made on a case-by-case basis and will be communicated by Tesla.
- Should you continue monthly payments while your system is inactive, you will be reimbursed for actual kilowatt hours (kWh) not received as expressed in your Performance Guarantee.
PPA
- Although you are only responsible to pay for actual kilowatt hours produced by your system, your monthly bill may continue to generate estimated production while the system is inactive. However, exceptions will be made on a case-by-case basis and will be communicated by Tesla.
- You may continue making monthly payments towards estimated production while the system is inactive. Once your system has resumed production and is reporting the energy produced, your billing account will automatically adjust to credit any payments made towards kilowatt hours you have not received while the system was inactive. This adjustment may take 1-2 billing cycles to reflect, depending on when the system resumes production.